SUPPORT

Market Support

Effortless Procurement, Hassle-Free Partnership—Multi-dimensional Financial Solutions Tailored to Diverse Purchasing Needs

Installment Plans

Passing Savings Directly to Users


Credit Support

Resolving Funding Challenges


Financial Leasing

Easy Equipment Ownership


Joint Ventures

Zero Pressure for Clients.


Service Support

Professional Assurance, Full-Cycle Support—Ensuring stable equipment operation through efficient, attentive technical services

Installation and Handover

Complete installation and commissioning within 45 working days from contract commencement, minimizing go-live cycles to help hospitals achieve dual improvements in economic and social benefits.

Rapid Response

Response Time: Within 12hours

Free Software Upgrades

Unlimited free software upgrades are available for ongoing performance optimization.

Tiered Training Program

Establish a comprehensive training system to ensure medical staff master equipment operation and application:
Headquarters Training: Covers full skill set including operation, maintenance, and diagnostics.
Advanced Training: Focuses on enhancing specialized diagnostic capabilities and deepening clinical application value.
On-site Training: Delivers customized solutions to practical operational challenges directly at hospital locations.

24-Hour Instant Support

Instant SupportDual-channel 24/7 network and phone response resolves all technical issues encountered during equipment use at any time.

Telemedicine

Cloud Collaboration, Precision Care — Connecting Premium Medical Resources, Empowering Primary Care Beyond Geography

Professional Remote Imaging Diagnosis System

The professional remote imaging diagnosis system deeply integrates with the internationally advanced STAR PACS system, strictly adheres to DICOM standards, and fully supports DICOM images generated by all types of imaging equipment, including CT and MRI. This ensures standardized transmission and consistent presentation of imaging data.

Xingaoyi Medical Equipment Co., Ltd.,
Xingaoyi Medical Equipment Co., Ltd.,

High-Performance Technical Capabilities

High-Performance Technical Capabilities Utilizing DICOM JPEG2000 compression and progressive display technology, it achieves “second-level” DICOM image display, balancing rapid download speeds with clinical-grade real-time diagnostic demands. Equipped with powerful image processing tools, it efficiently addresses core challenges in remote image reading, remote teaching, diagnostic report entry, and output.

Comprehensive Expert Support

Comprehensive Expert SupportCollaborating with renowned domestic medical experts, it delivers high-quality remote imaging diagnosis services. This empowers healthcare institutions to enhance diagnostic efficiency and accuracy, bridging the “last mile” gap in extending premium medical resources to underserved areas.

Xingaoyi Medical Equipment Co., Ltd.,